Privacy Policy

A legal disclaimer

The information provided on this website is for general informational purposes only. While we strive to ensure that all details are accurate and up to date, Alpha Tours & Transfers makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the services, vehicles, drivers, or any related information.

By using our services, you acknowledge and accept the following:

·        Alpha Tours & Transfers is not liable for any delays, losses, or damages resulting from unforeseen circumstances, including but not limited to traffic conditions, road closures, weather events, accidents, strikes, or force majeure situations.

·        All bookings are subject to availability and confirmation. Final service details (such as driver name, vehicle plate, etc.) are provided close to the time of travel.

·        While we take every reasonable step to ensure a safe and comfortable experience, customers travel at their own risk. We shall not be held responsible for any personal belongings lost or left behind during the service, even though we will do our best to assist you, we cannot guarantee the recovery of any items lost in our vehicles.

·        Users are responsible for providing accurate and timely information when booking. Incorrect details may lead to delays ,missed services or cancellations, for which Alpha Tours & Transfers is not responsible.

·        The company reserves the right to modify or cancel services where necessary even at last minute, with or without prior notice, in accordance with our cancellation and refund policies.

Use of this website and our services implies full agreement with all terms and conditions stated herein.

For further legal or privacy-related inquiries, please contact us directly.

Your privacy is important to us.

We collect only the necessary personal information (such as name, contact details, and flight or travel information) to ensure a smooth and safe service.

We do not share your data with third parties, except where required by law or for the execution of your booking (e.g., assigning your driver).

All payment information is processed securely via trusted third-party payment platforms. We do not store credit card details on our servers(All payments go through Bokun platform).

You have the right to access, correct, or delete your data at any time by contacting us.